Experience world-class service at Lake Toya Tsuruga Resort HIKARINOUTA

3.9 km from Lake Toya in Lake Toya, Lake Toya Tsuruga Resort HIKARINOUTA provides accommodation with access to a sauna, hot spring bath and spa facilities. Featuring an open-air bath, this 5-star ryokan has air-conditioned rooms with a private bathroom. There is a restaurant serving French cuisine, and free private parking is available. Every unit includes a kettle, a flat-screen TV, a safety deposit box and free WiFi, while selected rooms come with a balcony and some have mountain views. The units will provide guests with a fridge. The ryokan offers a continental or Asian breakfast. There is a coffee shop, and a minimarket is also available. The ryokan is located in a geothermal area, with a number of hot springs nearby for guests to relax in. Sightseeing tours are available in the surroundings. A bicycle rental service is available at Lake Toya Tsuruga Resort HIKARINOUTA. Muroran is 36 km from the accommodation, while Higashi-muroran Station is 37 km away. The nearest airport is New Chitose Airport, 109 km from Lake Toya Tsuruga Resort HIKARINOUTA.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.2)

Breakfast info

Continental, Asian

Free private parking available on-site

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.5
Facilities
9.5
Cleanliness
9.7
Comfort
9.6
Value for money
8.2
Location
8.2
High score for Lake Toya
Select topics to read reviews:

See what guests loved the most:

  • Weng
    Australia Australia
    Clean, great design, fantastic in room open air onsen
  • Jacqueline
    Australia Australia
    The property is beautifully created, the ambience, the service, the facility - truly exceptional. Unlike the big resorts we love the uniqueness here. My children (3&5) love the family room so much. They refuse to go. My husband love the quick...
  • Shing
    Singapore Singapore
    The most luxurious place, among the 4 hotels we stayed in Hokkaido. Spacious room, friendly welcoming staff. Met a couple of staff from Myanmar who speak good English. A new hotel, opened just about 6 months ago. The inroom onsen was great....

Property surroundings

Restaurants
1 restaurant on site

  • Restaurant LUMIere
    • Cuisine
      French • European
    • Open for
      Breakfast • Dinner

Facilities of Lake Toya Tsuruga Resort HIKARINOUTA
Great facilities! Review score, 9.5

Most popular facilities
  • Free parking
  • Non-smoking rooms
  • Free WiFi
  • Family rooms
  • Facilities for disabled guests
  • Restaurant
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
View
  • View
Outdoors
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Activities
  • Bicycle rental
    Additional charge
  • Bike tours
    Additional charge
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Services
    • Daily housekeeping
    • Luggage storage
    • Fax/photocopying
      Additional charge
    • Tour desk
    • 24-hour front desk
    Reception services
    • Invoice provided
    Safety & security
    • Fire extinguishers
    • Smoke alarms
    • Key access
    • 24-hour security
    • Safety deposit box
    General
    • Minimarket on site
    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Heating
    • Lift
    • Family rooms
    • Facilities for disabled guests
    • Non-smoking rooms
    Accessibility
    • Wheelchair accessible
    • Upper floors accessible by elevator
    Wellness
    • Fitness
    • Spa lounge/relaxation area
    • Spa facilities
    • Public Bath
    • Open-air bath
    • Hot spring bath
    • Sauna
    Languages spoken
    • English
    • Japanese

    House rules

    Lake Toya Tsuruga Resort HIKARINOUTA takes special requests - add in the next step!

    Check-in

    From 15:00 to 19:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    Until 11:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 7 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction

    There is no age requirement for check-in

    Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

    Maestro Mastercard Visa UnionPay credit card UC NICOS JCB American Express Cash Lake Toya Tsuruga Resort HIKARINOUTA accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


    Smoking

    Smoking is not allowed.

    Parties

    Parties/events are not allowed

    Pets

    Pets are not allowed.

    The fine print
    Need-to-know information for guests at this property

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Lake Toya Tsuruga Resort HIKARINOUTA in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

    This property will not accommodate hen, stag or similar parties.

    FAQs about Lake Toya Tsuruga Resort HIKARINOUTA

    • Lake Toya Tsuruga Resort HIKARINOUTA has 1 restaurant:

      • Restaurant LUMIere

    • Lake Toya Tsuruga Resort HIKARINOUTA offers the following activities / services (charges may apply):

      • Sauna
      • Spa facilities
      • Public Bath
      • Fitness
      • Bike tours
      • Spa lounge/relaxation area
      • Bicycle rental
      • Hot spring bath
      • Open-air bath

    • Check-in at Lake Toya Tsuruga Resort HIKARINOUTA is from 15:00, and check-out is until 11:00.

    • Room options at Lake Toya Tsuruga Resort HIKARINOUTA include:

      • Quadruple
      • Twin
      • Suite

    • Guests staying at Lake Toya Tsuruga Resort HIKARINOUTA can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

      Breakfast option(s) include:

      • Continental
      • Asian

    • The prices at Lake Toya Tsuruga Resort HIKARINOUTA may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Lake Toya Tsuruga Resort HIKARINOUTA is 2.4 miles from the centre of Lake Toya. All distances are measured in straight lines. Actual travel distances may vary.